Handling of personal information

NEOS COMPANY LIMITED (hereinafter called "the Company") recognizes the importance of personal information and will make an effort to handle personal information appropriately.

Acquisition and use of personal information

The Company collect information from users at multiple points on this website.

  • Inquiries using the inquiry form
  • Inquiries by e-mail
  • Requests for documents

The personal information collected will only be used to respond to the inquiry or request for documents or within the Company when necessary as data for research and development related to products and services. We will not supply the personal information to a third party without first obtaining permission from the person concerned, except when ordered to do so based on a law or ordinance.

Personal information disclosure to the individual concerned, correction and deletion

The Company will respond to any request from an individual regarding the disclosure of personal information related to that individual. If there is a mistake in the personal information that has been provided to the company, it is possible to make a request that the company corrects or deletes the personal information concerned. If a customer requests the correction or deletion of personal information related to himself/herself, an investigation will be held and the correction or deletion will be performed if it is judged that there is a reason why that correction or deletion is necessary.

Observance of laws and ordinances

In the handling of personal information, the Company will comply with the laws, ordinances and other standards applicable to the protection of that personal information.


The Company will take appropriate measures for information security in order to prevent the loss, destruction, alteration and leaking, etc., of personal information.

Contact details for inquiries regarding personal information protection

Please use the contact details below for any opinions or questions, etc., regarding the handling of personal information by the Company.

Kamiyana, General Affairs Department 7th Floor, Kobekanden Bld.,
6-2-1 Kanocho, Chuo-ku, Kobe-shi, Hyogo, 650-0001

TEL (078) 331-9381 FAX (078) 331-9318

E-mail webmaster@neos.co.jp

Handling of personal information

Inquiries by telephone