Privacy Policy

NEOS Corporation (hereinafter referred to as "our company") recognizes the importance of personal information and strives to handle it appropriately.

Collection and use of personal information

We collect information from you at several points on our site:

・Inquiries sent through forms

・Inquiries sent by email

・Requests for information

Personal information collected by our company will only be used in the following cases. Except for cases ordered by law, personal information will not be provided to third parties without the prior consent of the individual.

① Personal information of individuals

We use personal information such as your name, address, telephone number, date of birth, and email address, as well as information such as the status of your transactions with us, for the following purposes:

・To ship products/materials and provide various services

・To respond to inquiries, requests for information, etc.

・For planning and development of products and services

・To conduct surveys regarding our products

・To provide information about our products, promotional events, etc.

・To manage accounts receivable related to transactions with our company

② Personal information other than the above

The personal information collected by our company will be used when responding to inquiries or requests for information, when making business-related contact with business partners, and when necessary as material for research and development of our products and services.

Disclosure of personal information to the person in question, and correction and deletion of personal information

If you request the disclosure of your own personal information, we will comply with your request. If there is an error in the personal information you have provided to us, you may request that we correct or delete the personal information. If you request the correction or deletion of your own personal information, we will investigate the request and make the correction or deletion if we determine that there is a valid reason for doing so.

Compliance with laws and regulations

When handling personal information, we comply with the laws, regulations and other standards that apply to the protection of personal information.

Security measures

We will take appropriate information security measures to prevent the loss, destruction, falsification, and leakage of personal information.